Notation based on the Specified Commercial Transaction Law

  • Name of distributor: WorldCafe Co., Ltd. (Shinshu Ueda Matsutake & Wine Festival 2023 Executive Committee)
  • Distributor’s Address: Kagurazaka AinsTower 1906, 5-20-5 Kagurazaka, Shinjuku-ku, Tokyo
  • Name of sales manager: Tsukuru Kasahara
  • Product price: displayed for each product
  • Regarding product returns and exchanges:
  • Defective non-food-related products will only be exchanged for the same product, subject to availability. If you wish to return an item, please be sure to contact us. We cannot accept returns other than the method specified by us. If there is no stock that can be exchanged, we will respond with a refund. The customer is responsible for the return shipping fee.
  • All products are tax-inclusive. There is no additional shipping charge.
  • Payment method: Tickets can be purchased by credit card or cash.
  • Payment deadline: Credit cards differ depending on the closing date of the credit card you use and the details of the contract. Please check with your card company.
  • Distributor contact
    Email address:
    Phone number: 090-3222-3425
    Reception hours: 10:00 to 17:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)